Dining
Why Every Club Should Have a Dining Master Plan
One of the biggest challenges in master planning club facilities is differentiating the various dining offerings a golf and country club has to offer.
Read MoreDining Success Equates to Club Success
McMahon Group has been surveying club members for over 36 years, and the most challenging aspect facing managers is dining, and the rooms, outdoor areas, and kitchens which provide it.
Read MoreTaming The Two-Headed Food and Beverage Beast
Food and beverage at clubs is being pulled in two directions. Members are seeking…
Read MoreWho Says Private Clubs Can’t Have Outstanding Dining?
The old line about club food is always the worst compliment we ever hear: “It is pretty good for a club”. But today, our clubs are achieving great success in their dining programs as is evidenced by what is being served, how it is being served, and the rave reviews we are seeing for clubs such as The Army and…
Read MoreThe Dining Survey
Our survey research has shown that among all types of private clubs, member dining is consistently ranked as the most important club activity to members. Even at traditional golf and country clubs, member dining ranks up there with golf in its importance to members. Our research has also shown that there is a very strong…
Read More“Favorite Place to Dine” & “Third Place to Hang” Drive Member Retention
Members’ Favorite Place to Dine Do your club members think their club should be a “favorite” and “third place” where they, their family and fellow members prefer to dine, socialize and frequently “hang out” during their free time, even when they are not engaged in a sport or recreational activity? Industry statistics say that 91%…
Read MoreNew Trends in Club Dining: When is Old New Again?
Early man, 350,000 years ago, discovered that meat cooked over a fire and eaten while hot was far more enjoyable than meat eaten cold and raw: so began the evolution of the art and enjoyment of dining. The true beginning of the renaissance of the art in dining is attributed to King Henry II of…
Read MoreCreating the Private Club Version of Topgolf
Transforming Your Golf Practice Range What takes a golf practice range and makes it a year-round, night-and-day golf entertainment center? A few little additions do the deed. Add a competitive game, some good food, a little libation and camaraderie among friends, and you have the private club version of Topgolf. In other words, create a…
Read MoreJoin the “Favorite Place Status” Wave!
Favorite Place Status Managers at clubs throughout the country are recognizing the benefits of achieving “Favorite Place Status”. While the sports and recreational amenities at clubs remain significant drivers that initially attract new members to clubs today, it is the social camaraderie and the quality of the club’s hospitality that are core to members’ unique…
Read MoreStrategic Planning Enables “Favorite Place Status”
Legends Golf & Country Club in Fort Myers, Florida is a private, gated and bundled country club community of 1,291 residences. Led by General Manager/COO Ranae Frazier, CHAE, CAM and Club President Mike Gordon, in 2016, the Club’s Master Board wisely realized they needed a written strategic plan to be the guiding rudder ensuring the…
Read MoreWhere to Dine? The Importance of Factors in the Decision Process
When dining out for the evening, what drives the decision process on where to go? Over the past year, McMahon Group surveyed over 2,200 private club members across the country to understand this thought process. We asked members to rate the importance of various factors when they are deciding where to go, whether it is…
Read MoreHow to Assure Your Dining Is a Favorite Place
Time and again though, the root cause of disconnect is that a club’s governance, membership and management all do not have a common understanding of what the promised product should be. As the general manager, responsible for producing a highly desirable member experience they can’t get anywhere else, you’ve just learned that only 24% of…
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