The McMahon Quality Index™: Where Does Your Club Rank?
MQI™ scores are much more meaningful than other quality ratings offered by outside groups that use unknown and often arbitrary or inconsistent criteria. MQI™ scores are drawn directly from input provided by the members who actually use your club and are most knowledgeable about how and where it provides quality.
Staff Housing Makes a Comeback
At member-owned clubs across the country, staff housing is making a comeback. From coastal resorts to mountain golf clubs, facilities that once phased out employee residences are building them again.
Member Satisfaction and Value: A 10-Year Perspective
We recently compared results from our country club database from the five years just prior to COVID (2016-2020) with those from the first five post-pandemic years (2021-2025). The results of our study did unearth some trends worth noting that reflect new challenges facing club leadership.
The Work-From-Club Movement: Designing Clubhouses for a Productive Member Day
When clubs support the productive member day, members don’t just visit—they linger. The club becomes the center of the day, not simply the destination after everything else is finished.
Why a Facility Master Plan is So Critical to Club Success
Over and over again, clubs generally plan and build projects for today with no real understanding of future facility needs or costs. Without a Master Plan identifying and prioritizing future projects, initial projects get built in ways that limit future project expansions.
Club Trends Webinar – Outlook 2026
On February 3rd, our presenters provided updates on what they see as the keys to clubs’ success for this year and the remainder of the decade.
Building COMMUNITY: The Essential Mission of Private Clubs in a Disconnected Age
Americans are more digitally connected than ever—now averaging over seven hours of screen time daily—yet record levels of loneliness and social isolation are reported.
Winter Park Racquet Club Marches Forward
In early November of 2025, construction equipment began to tear into the Tuscany House at the Winter Park (Fla.) Racquet Club (WPRC), to dismantle an existing building inside the club’s entrance that was acquired in 2015 to expand on WPRC’s 72-year-old property.
KK&W She Leads Summit: Empowering Women in Private Club Leadership
This biennial event provided a unique platform for women executives to advance their careers through transformative educational sessions and meaningful networking.
Beyond the Data: Why Expertise Makes All the Difference
Today, conducting a survey has never been easier. But raw data without interpretation is just numbers on a page. This is where true expertise separates meaningful strategic direction from missed opportunities.