Industry-Wide Club Dining Survey: Learning From Members How to Drive Dining Success
While dining may not be the most important reason members join, it is the most important reason for member retention.
A Little Knowledge is a Dangerous Thing – Start Planning the Effective Way
Today we live in a world of “snippits”, where bits of limited information guide our behavior. But when it comes to very important complex strategic issues, the “snippit” approach isn’t effective.
Always Start Your Strategic Planning with the Strategic Issues Survey
This first step in strategic planning starts the process right by consensus building with everyone working on the plan. It gets the Board and Manager focused and much more productive, and it is the simplest of surveys to do.
McMahon Group – The Source for Private Club Excellence®
Watch this video of Bill McMahon Sr., Chairman of McMahon Group, explain how McMahon Group continues to be a leader of information and a catalyst for success in the Club industry.
VIDEO: Club Trends Winter Outlook 2021 – The Member-Centric Club
Watch the video of the Winter Outlook Webinar was held on Thursday, February 18, 2021. Listen to this recording to hear from the Club Trends authors and ask questions about topics covered in this issue. Thanks for Watching!
Why McMahon Strategies and Services are so Effective
Watch this video of Bill McMahon Sr., Chairman of McMahon Group, detail why the services McMahon provides are so important to not only club members, but general managers as well.
Top 10 Reasons to Consider a Membership Survey
Receiving timely feedback from members is an essential component of a successful club. Whether it’s been 2 or 20 years since your last survey, reasons why it may be time to survey your members again…
Have you Taken the Temperature of Your Members Lately?
Navigating the pandemic and adapting to its ever-changing horizon, has certainly been difficult. But those who will prevail are those who continue to rise to the challenge, listen to their members and provide quality, consistency, and value.
Why McMahons 1200+ Surveys Are Beneficial to Club Managers
Watch this video of Tom Strutz, Senior Vice President of McMahon Group.
Very Satisfied Members Create Club Success
A deeper dive into the survey data as shown on the following “Receive Good Value” bar chart reveals that “very” satisfied members are much more likely to feel they are receiving good value for their memberships than those who are just “satisfied”.