Why The Facility Approval Survey Assures Facility Project Approval
Developing important club improvement projects is always a challenge for a Club’s leadership. Many hours of work by the Board, Manager and Planning Committee are spent developing a Member Survey, a Master Plan and finally presenting a needed project to the members. But when it is all said and done, the last step is the most…
Industry-Wide Club Dining Survey: Learning From Members How to Drive Dining Success
While dining may not be the most important reason members join, it is the most important reason for member retention.
A Little Knowledge is a Dangerous Thing – Start Planning the Effective Way
Today we live in a world of “snippits”, where bits of limited information guide our behavior. But when it comes to very important complex strategic issues, the “snippit” approach isn’t effective.
Always Start Your Strategic Planning with the Strategic Issues Survey
This first step in strategic planning starts the process right by consensus building with everyone working on the plan. It gets the Board and Manager focused and much more productive, and it is the simplest of surveys to do.
Top 10 Reasons to Consider a Membership Survey
Receiving timely feedback from members is an essential component of a successful club. Whether it’s been 2 or 20 years since your last survey, reasons why it may be time to survey your members again…
Have you Taken the Temperature of Your Members Lately?
Navigating the pandemic and adapting to its ever-changing horizon, has certainly been difficult. But those who will prevail are those who continue to rise to the challenge, listen to their members and provide quality, consistency, and value.