The McMahon Report - Volume 14 | Issue 6

ABOUT MCMAHON GROUP Our Mission: “To be the premier, full- service, club consulting firm dedicated to private club excellence by providing clubs and their management with the best possible facility and strategic planning expertise to promote each clubs well being, to enhance the profession of club management and to assist presidents and boards in their delivery of effective governance.” Family and management owned since 1983 with a professional staff of planners, architects, funding specialists, survey/ marketing specialists, graphic designers, PhD marketing/consumer researchers and past club managers. We have served clubs throughout the world in all aspects of their facility, strategic planning, clubhouse, golf, membership, financial and dining needs. 36 YEARS I N B U S I N E S S OVER 2000 CLUBS S E R V E D WHATWE OFFER • Strategic Planning and Implementation • Facility Planning and Funding • Membership Surveys and Research • Dining Enhancement Consulting • Club Financial Reviews McMahon Group, Inc. 670 Mason Ridge Center Drive, Suite 220 St. Louis, Missouri 63141 • 314.744.5040 2.5 BILLION R A I S E D 2 The McMahon Report® Hello Friends: Hard to believe, but Halloween is past and Christmas is around the corner. In the photo above, see proof of 50+ year as Santa with children. This is an exciting McMahon Report® as there is a lot happening with us. The Canadian armwith Denzil Palmer is active, facility improvement projects are getting approved, our Homeowner (HOA) facility approval services are active and our Refresher strategic planning has been a big hit with managers and boards. Frank Vain’s Country Club of Detroit is our main feature in this report as this club has blossomed with success on all fronts. The nomination process for the Excellence in Club Management™ Award’s program is well underway with the nomination deadline on November 21st. We also were able to recognize two outstanding managers, Kristen LaCount at The Country Club and Patrick King at the Army Navy Country Club with awards at their respective clubs. On a lighter note, I was present at the birthday of a close friend, Phil Kiester, at the Country Club of Virginia where in doing a focus group, his staff surprised himwith a cake. He only gets better with age. Other interesting articles herein are on the need for clubs to master plan dining concepts, a club success story about Naples Lakes with Bryan Roe, and howwe have been successful in offering capital reserve studies for clubs and HOA facilities with Miller Dodson. Finally, I recommend reading the forthcoming Club Trends issue we produce with NCA on gender issues in our club industry. It is well worth the read. Enjoy your holiday season and let us know if we can help you and your club or HOA in any way. Our best holiday and Christmas wishes for you and your family. William P. McMahon, Sr., AIA, OAA All McMahon First Impression Visits now include a Complimentary Strategic Issue Questionnaire for the General Manager and all Board members prior to the visit. We need to knowmore about your club’s needs so we can be much more helpful on this visit. Contact Alison McMahon today at 314.744.5040 or FROM THE CHAIRMAN