The McMahon Report - Volume 15 | Issue 3

ABOUT MCMAHON GROUP Our Mission: “To be the premier, full- service, club and HOA consulting firm dedicated to private club excellence by providing clubs, communities and their management with the best possible facility and strategic planning expertise to promote each club’s and community’s well being, to enhance the profession of management and to assist presidents and boards in their delivery of effective governance.” Family and management owned since 1983 with an outstanding professional staff. We have served clubs and communities throughout the world in all aspects. 37 YEARS I N B U S I N E S S OVER 2000 CLUBS S E R V E D OVER 150 HOA’S S E R V E D McMahon Group, Inc. 670 Mason Ridge Center Drive, Suite 220 St. Louis, Missouri 63141 • 314.744.5040 For more information or to schedule a First Impression Visit, contact Alison McMahon at WHATWE OFFER • Strategic Planning and Implementation • Facility Planning and Funding programs • Membership Surveys and Research • Operations Consulting • HOA Community Consulting 2.5 BILLION R A I S E D Dear friends and colleagues: This has been the most interesting of times in my 37 years since we found- ed McMahon Group. But out of it has come some worthwhile results as we re-position our clubs for the future. At McMahon we have developed a new alliance with two of the most respected firms, Kopplin Kuebler &Wallace and Club Benchmarking. It is called the Club Leaders Alliance ™ , and its mission is to rally club leaders to adopt proven best practices with a vision to create relevant clubs for today and the future. We have also added Chris Coulter, CCM, ECM, a great friend and manager to our consulting team, have restructured our strategic planning to target on post-Covid club operations and facilities and under Frank Vain’s leadership have taken an active role in online education webinars for NCA and CMAA Chapters. You will also find within this report edition good articles on our Refresh & Reset Program, traveling and working from home, the Club Leaders Alliance™, maintaining club facilities and the value of membership surveys in this post-Covid period. At McMahon we are seeing the club world reopen with limited operations as we feel our way back to a new normal. Clubs are again doing strategic plan- ning and surveys, but with an added Covid-19 dimension. Capital improve- ment projects are being dusted off as the need for them has not diminished. If we can hopefully get through this post-Covid period without a recession, we are hopeful that the next six months will put us on a path to recovery. On a happier note we are grateful that Bill, Jr. has successfully come through his last operation and that we will have him back at the firm in July. Thanks to everyone for the prayers and well wishes sent to him. So for nowwe wish you the best of success in your club’s reopening and please feel free to call us if we can help you and your club. William P. McMahon, Sr., AIA, OAA Chairman FROM THE CHAIRMAN CONNECT WITH US ONLINE FOR VIDEOS, BROCHURES AND EVEN MORE UP TO DATE CLUB INFORMATION! 2 The McMahon Report®