Reinvesting in Club Facilities Revitalizes Entire Community – The Plantation at Ponte Vedra Beach Success Story
The obvious something was reinvesting in the Club’s facilities. Back in 2014, the leadership and management of this 579-home residential Community on the coast of the Atlantic Ocean knew something had to be done to bring new life to their Community. The obvious something was reinvesting in the Club’s facilities. While they had a good…
Read MoreValue Your Values
When developing their Strategic Plans, most club leaders quickly tune into the process of developing their Mission and Vision. It is a long recognized part of the direction-setting process and generally gets the thoughtful attention that it deserves. Ok, some directors still have to be pulled kicking and screaming into the discussion, but that is…
Read MoreThe First Steps in Strategic Facility Planning
The temptation that most club boards have in their enthusiasm to begin planning a needed facility program is immediately hiring the architect. Board members think they know what their club needs, so off they go, hiring the architect and designing what they want; but, not what members want or what the club really needs. This…
Read MoreGet Managers & Members on the Same Menu
Why do 71% of club managers say their club’s dining offering is one of their members’ favorite places to dine, when only 40% of members actually agree with them? Why the disconnect? Is it possibly because of the old adage, “No news is good news”? Or, are managers not asking all members for feedback? Yes,…
Read MoreA Membership Survey – The Essential First Step
Whether it is developing a long-range strategic plan, attracting new members, retaining existing ones or gaining approval for a major facility project, the best first step is always a membership survey. While it may be expedient to conduct a survey in-house, using an off-the-shelf online survey product, such an approach may cause more problems than…
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