The McMahon Report®

Your source for private club excellence.

Dramatic Increase in “Very Satisfied” Club Members Over Last Five Years

All types of businesses are always looking for ways to improve satisfaction among customers, whether it’s a hotel chain or the fast food joint down the street. Time and time again, we have found that…

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Planning Realities & Realistic Planning

Frank Vain During a recent on-boarding process for a new client, they made their Strategic Plan available to us. They boasted about the work prior to our engagement, and we were excited to look at it. I must admit…

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Your Club Must Achieve “Favorite Place Status”

With threats of more and more high-end public fee golf courses, quality Life Time Fitness Centers and trendy chef owned restaurants dotting our communities, it’s necessary to ensure that your club is one of your members’ favorite places…

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2020 - February COVER

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