Resources

Trend Six: Planning to be Tech-Savvy

There is an almost insatiable appetite for technology products and services in society. Facebook, Apple, Netflix and Google are some of the largest and most powerful companies in the world; yet, their offerings are so…

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“Favorite Place to Dine” & “Third Place to Hang” Drive Member Retention

Members’ Favorite Place to Dine Do your club members think their club should be a “favorite” and “third place” where they, their family and fellow members prefer to dine, socialize and frequently “hang out” during…

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Mastering Club Master Planning to Assure Club Success

Over and over again, as the specialty club consulting firm which is ultimately responsible for getting many club facility projects approved, we see master plans developed that propose many improvements, but have little bearing on…

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McMahon Surveys & Research Tools

McMahon Group offers a wide variety of survey and market research products designed to meet the diverse needs of private clubs: Comprehensive Surveys Typically done every three to five years (and as the name implies)…

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Protecting Club Culture, Member Admissions & Board Composition

Protecting Club Culture As we strive for maximum club success with great facilities, delicious food, great golf, unlimited programs and ever-increasing quality in offerings, two basics for club success are often neglected; which, in the…

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New Thinking in Facilities: Recap of CMAA World Conference

The attitudes and discussions coming from the 91st CMAA World Conference in San Francisco were very positive. The best in many years. Club leaders are looking for new ways to enhance the member experience to…

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Trend Five: Going for the Green Has New Meaning at Clubs

The green movement is sometimes dismissed as a politically-motivated effort to alter our lifestyles and curtail our freedoms; but, the fact is that many of its key elements play well with club members. For example,…

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Going from “Good to Great” & Great to Exceptional”

Good things are happening at private clubs today as boards and general managers are partnering to achieve club success. The proof is the many very satisfied members we are finding in today’s clubs. The positive…

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Top 10 Reasons to Consider a Membership Survey

Receiving timely feedback from members is an essential component of a successful club. Whether it’s been two or 20 years since your last survey, here are the top 10 reasons why it may be time…

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New Trends in Club Dining: When is Old New Again?

Early man, 350,000 years ago, discovered that meat cooked over a fire and eaten while hot was far more enjoyable than meat eaten cold and raw: so began the evolution of the art and enjoyment…

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Employee Satisfaction Surveys – An Essential Tool for Clubs of the Future

“You can design, create and build the most wonderful places in the world, but it takes people to make the dreams a reality.” – Walt Disney Industry legends knew their businesses depended upon happy and…

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The Club Pelican Bay (Naples, FL)

Know What You Need Before Drawing Useless Plans

Quick fixes can quickly backfire Time and time again, we find boards and their architects approaching club facility needs with little thought about the long-term strategic, financial and member-attracting needs of their club. Since these…

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