Resources
Why a Membership Survey Is the Essential First Step in a Successful Capital Improvement Program
Successful capital improvement programs at private clubs begin and end with building consensus, both among the Club’s membership and its leadership, and a critical first step in consensus building is an effective membership survey.
Understanding Your Club Facilities Is Key
The most successful clubs are constantly evolving so they remain relevant to not only their existing members but to the next generation of members looking for a club experience. At the core of this experience is your facilities.
The Big Six – How They Affect Your Club
Clubs are always looking to maintain a competitive advantage to attract the next generation of members to their club. Over the years…
Taming The Two-Headed Food and Beverage Beast
Food and beverage at clubs is being pulled in two directions. Members are seeking…
Planning That Results in Private Club Excellence
One of the chief promises of club membership is access to a special set of facilities and programs…
Financing Facility Projects Made Easy
We keep seeing more and more hype on how to fund facility projects as if this is the end-all for club success…
Bad Members Drive Good Members From Clubs
As in monetary policy or with society in general, certain laws of nature prevail. For many clubs they have become…
Membership Surveys Build Consensus On Most Difficult Club Issues
Clubs are one of the most democratic beasts on earth. A typical club can easily have 1,000 member/spouses each vying…
Strategic Planning: An Essential Element of the Board-Manager Partnership
Boards of directors at private clubs are often criticized for micro-management. Whatever the definition of that may be, they clearly spend a lot of their time on operational issues instead of the types of high-level…
Who Says Private Clubs Can’t Have Outstanding Dining?
The old line about club food is always the worst compliment we ever hear: “It is pretty good for a club”. But today, our clubs are achieving great success in their dining programs as is evidenced by what is…
Essential Role of Governance
We are about to enter our sixth year of publishing Club Trends with the National Club Association (NCA), and we continually strive to make it one of the best industry publications available to club leaders….
A Strong Relationship Between the Club General Manager and Board is Established Through “Beginning with The End In Mind”
Do you, as General Manager, know or feel your club could be performing better? Do you hear grumblings from some Board members that your club is not achieving or executing at its best? Do you…