Resources

Creating the Country Club Recreation Center

Over time, country clubs have greatly expanded their recreation offerings. What began as a simple golf gathering place in the late 1800s has become a multi-recreational club of significant proportion. Clubs began the essential process…

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Is “Favorite Place Status” Woven into Your Club’s Strategic Vision?

A“Favorite Place” is that special place you are drawn to when you are not at home or work. It is that “Third Place” that nurtures your inner self when you are seeking relaxation, social engagement…

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Surveys & Strategic Plans Go Hand-in-Hand in Driving Success

The strategic planning process for any club should be a major event for any board undertaking it. Club strategic planning should never be done by anyone other than the board itself and the general manager…

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Reinvesting in Club Facilities Revitalizes Entire Community – The Plantation at Ponte Vedra Beach Success Story

The obvious something was reinvesting in the Club’s facilities. Back in 2014, the leadership and management of this 579-home residential Community on the coast of the Atlantic Ocean knew something had to be done to…

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Get Managers & Members on the Same Menu

Why do 71% of club managers say their club’s dining offering is one of their members’ favorite places to dine, when only 40% of members actually agree with them? Why the disconnect? Is it possibly…

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Using Membership Input to Drive Club Success

No matter what mountain a club has to climb when improving operations, governance, membership growth or facility improvements, it must always start by involving its members in the process. They are the customers and the…

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All About That “WOW”

A great social experience can happen anywhere: in a garage, backroom or backyard. Not because of the place or its surroundings, but because of the people, their interactions and experiences with one another that create…

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Your Club Must Achieve “Favorite Place Status”

With threats of more and more high-end public fee golf courses, quality Life Time Fitness Centers and trendy chef owned restaurants dotting our communities, it’s necessary to ensure that your club is one of your members’ favorite places…

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How “Third Places” Drive Club Success

In building on Ray Oldenburg’s premise that nothing beats a good “third place” for fostering friendships and meaningful human interactions, we must make each of our clubs “great third places”. That is, if our clubs are to reach their full potential. In…

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