VIDEO RECAP: How to satisfy the member of today, as well as the member of tomorrow.
On April 27, 2022 10am EST McMahon Group conducted an informative webinar for the Florida Chapter of CMAA. This webinar featured Bill McMahon, Sr. AIA, OAA, Christian W. Coulter, CCM, ECM, Kevin Carroll, CCM, ECM, CCE, CAM
Members of the McMahon team shared their knowledge of visiting and surveying hundreds of clubs each year. Highlights include:
- Facility improvement projects most requested by members
- Amenities and programs driving membership retention and growth
- Overcoming the challenges of establishing a master plan
- Strategic Planning – The Road Map to success
- What is your Mission – If you don’t have a Mission, you are just another option to the marketplace
Contact us today with any questions you have by clicking HERE
McMahon Group is family-owned and operated and provides strategic and facility planning services for private clubs. We conduct survey research for clubs as well as on issues important to the industry. Our publications provide club leaders with insight into member needs and desires and changes in the industry. We promote the well-being of the club industry and enhance the profession of club management.
Our club specialists provide the information, insight and planning solutions club leaders need to create the ultimate experience for their members and success for their clubs. Our primary goal is to serve our clubs and their leadership by helping to achieve maximum satisfaction for their members. We not only identify the challenges facing clubs, we work with board members and general managers to develop unique solutions. McMahon understands trends in the club industry and has unparalleled experience in every aspect of club life, including an acute understanding of club politics. We can provide objective, unbiased consulting that is essential for achieving club goals. Discovering the issues. Understanding the challenges. Applying proven solutions. Choosing to follow McMahon Group process will position your club for maximum success.
Please contact us us with any questions you may have. We are The Source For Private Club Excellence®